These Terms of Use and Medical Disclaimer (“Terms”) apply to your use of australiantrt.com.au (the “Website”) and any content, assessments, booking tools, and services provided through the Website.
By using this Website, you agree to these Terms. If you do not agree, you must not use this Website.
1) General information only (not medical advice)
All content on this Website is provided for general educational purposes only.
Nothing on this Website is intended to be, or should be taken as:
- medical advice
- a medical diagnosis
- a substitute for a consultation with a qualified healthcare professional
TRT suitability is highly individual. Always seek advice from a qualified clinician regarding your personal circumstances.
2) No doctor–patient relationship via website content
Using this Website, reading content, completing an assessment, or booking an appointment does not create a doctor–patient relationship on its own.
A doctor–patient relationship is only formed if and when you attend a consultation with an appropriately qualified clinician and you are accepted as a patient under their care.
3) Emergency / urgent medical guidance
AustralianTRT is not an emergency service.
If you have urgent symptoms (including but not limited to chest pain, difficulty breathing, fainting, severe allergic reaction, signs of stroke, suicidal thoughts, or any medical emergency), call 000 immediately or attend your nearest Emergency Department.
If you are in immediate danger, do not rely on this Website or telehealth.
4) Eligibility is not guaranteed
Booking a consultation, completing an assessment, or providing blood results does not guarantee you will be eligible for testosterone replacement therapy (TRT) or any prescription treatment.
Any medical treatment is:
- subject to clinical assessment
- based on symptoms, history, and appropriate testing
- prescribed only where the clinician determines it is safe and appropriate
- provided in accordance with Australian medical and prescribing standards
We reserve the right to decline or discontinue services if treatment is not clinically appropriate or safe.
5) Assessments and calculators (informational tools)
Any quizzes, questionnaires, symptom checkers, calculators, or educational tools on this Website are provided for information purposes only.
They:
- may not reflect your actual medical condition
- are not a diagnosis
- are not a substitute for blood tests and clinical assessment
You should not use these tools to self-diagnose or self-treat.
6) Service limitations and jurisdiction
AustralianTRT services are intended for individuals located in Australia.
Availability of telehealth services may depend on:
- your location (state/territory)
- clinician availability
- legal and regulatory requirements
- suitability for telehealth (some conditions require in-person assessment)
We do not represent that our Website or services are appropriate or available outside Australia.
7) No guarantees about outcomes
People respond differently to medical treatment.
We do not guarantee that TRT (or any approach discussed on this Website) will:
- resolve symptoms
- improve libido, energy, mood, or body composition
- prevent disease
- produce any specific result
Any examples, timelines, or symptom improvements described are general information only.
8) Your responsibilities
By using this Website and/or booking a consultation, you agree that you will:
- provide truthful and accurate information
- disclose relevant medical history and current medications
- complete recommended testing where required for safe care
- follow medical advice provided by your treating clinician
- seek urgent help when required (see Section 3)
Incomplete or inaccurate information may impact clinical decision-making and safety.
9) External links and third-party services
This Website may include links to third-party websites or services (e.g., booking platforms, pathology providers, educational resources).
We are not responsible for:
- third-party content
- availability of external sites
- third-party privacy or security practices
Use of third-party services is at your own risk and subject to their separate terms.
10) Privacy
Our collection and handling of personal information is governed by our Privacy Policy.
By using this Website, you acknowledge that you have read and understood our Privacy Policy.
11) Intellectual property
All content on this Website (including text, design elements, branding, graphics, and tools) is owned by or licensed to AustralianTRT unless stated otherwise.
You may view and print Website content for personal use only. You must not reproduce or redistribute content for commercial purposes without written permission.
12) Limitation of liability
To the maximum extent permitted by law:
- we exclude liability for any loss or damage arising from reliance on Website content
- we do not accept responsibility for outcomes resulting from misuse of information on this Website
- we are not liable for indirect, consequential, or incidental loss
Nothing in these Terms excludes consumer guarantees that cannot be excluded under Australian law.
13) Changes to these Terms
We may update these Terms from time to time.
The latest version will always be published on this page with the updated “Last updated” date. Continued use of the Website means you accept the updated Terms.
14) Contact us
If you have any questions about these Terms, contact:
AustralianTRT Support
Email: [Insert email]
Business name: [Insert legal entity]
ABN: [Insert ABN]
Optional add-on (recommended): “Telehealth suitability”
If you want a clean extra section that reduces risk:
Telehealth is not suitable for all situations
Telehealth may not be appropriate for:
- urgent or emergency symptoms
- complex conditions requiring physical examination
- situations where immediate in-person assessment is required
If telehealth is not suitable, you may be advised to see a GP or attend urgent care.